Global Payments PMO Implements Change Management Post $24B Merger

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Global Payments PMO Implements Change Management Post $24B Merger

Case study of Global Payments IT PMO using Evolve Advisory Services to standardize project governance and organizational change after acquiring TSYS.

Published

June 4, 2026

Read time

3 min read

Source

Following its $24 billion acquisition of TSYS, Global Payments scaled from 12,000 to 24,000 employees and 1,000 to 5,000 projects. The IT PMO partnered with Evolve Advisory Services to design centralized processes, align 4,200 active projects to corporate strategy, and embed organizational change management practices across 130 countries.

Key takeaways

Post-merger scale increased projects fivefold and countries from 80 to 130, exposing legacy process conflicts.

Evolve Advisory Services delivered practitioner-led guidance on enterprise-wide change management and centralized governance.

PMO now oversees 1,000 project managers, 7,000 team members, and 340 new projects monthly under unified intake-to-execution processes.

Dedicated Organizational Change Management function created to institutionalize practices and reduce integration risk.

Centralized visibility enables executives to track on-time delivery, resource allocation, and strategic alignment across global portfolios.

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