
Global Packaging Company TMS Migration to Manhattan SaaS
Case study of a major packaging firm migrating from on-premise Manhattan TMS to SaaS to support multimodal operations and reduce IT workload.
A top-15 U.S. exporter with 300,000 annual truckload and rail shipments plus 70,000 TEU ocean containers moved from a 2002-era on-premise Manhattan TMS to the vendor's SaaS platform. The transition enabled frequent functionality upgrades, in-house ocean export booking, 90% electronic carrier communications, and dynamic truckload routing. Rail Rule 11 planning and EDI invoicing were also implemented, improving asset utilization and payment accuracy.
SaaS migration reduced internal IT workload while delivering continuous TMS functionality upgrades
Ocean export booking brought in-house, cutting costs and increasing shipment control
90% of carrier communications shifted to electronic channels, improving speed and accuracy
Dynamic carrier routing replaced static linear models, enabling total-cost optimization of truckload spend
Rail Rule 11 logic and EDI invoicing automated dual-carrier rail shipments with minimal manual effort