Case studies
WMS

Global Packaging Company TMS Migration to Manhattan SaaS

Case study of a major packaging firm migrating from on-premise Manhattan TMS to SaaS to support multimodal operations and reduce IT workload.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

A top-15 U.S. exporter with 300,000 annual truckload and rail shipments plus 70,000 TEU ocean containers moved from a 2002-era on-premise Manhattan TMS to the vendor's SaaS platform. The transition enabled frequent functionality upgrades, in-house ocean export booking, 90% electronic carrier communications, and dynamic truckload routing. Rail Rule 11 planning and EDI invoicing were also implemented, improving asset utilization and payment accuracy.

Key takeaways

SaaS migration reduced internal IT workload while delivering continuous TMS functionality upgrades

Ocean export booking brought in-house, cutting costs and increasing shipment control

90% of carrier communications shifted to electronic channels, improving speed and accuracy

Dynamic carrier routing replaced static linear models, enabling total-cost optimization of truckload spend

Rail Rule 11 logic and EDI invoicing automated dual-carrier rail shipments with minimal manual effort

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration