Case studies
WMS

Global Fragrance Manufacturer WMS Implementation Case Study

Case study of a fragrance manufacturer using Manhattan WMS to manage complex bottling, compliance, and multi-channel distribution.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

A single-site fragrance manufacturer implemented Manhattan Warehouse Management to handle fractional consumption, serial tracking, hazmat compliance, and varying units of measure. The system supported both retail and direct-to-consumer channels while providing dashboards that link units picked to revenue. Results included higher holiday throughput and improved synchronization between production and outbound operations.

Key takeaways

WMS configured for fractional consumption and tight tolerances in fragrance bottling

Serial number tracking and hazmat compliance integrated into daily workflows

Dashboard visibility connects units picked to revenue for mix decisions

Production-to-distribution synchronization improved peak season throughput

Single facility supports both big-box retail and direct-to-consumer fulfillment

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration