Global EMS Provider Improves On-Time Delivery with RapidResponse
Case study of a global electronics manufacturing services provider that used Kinaxis RapidResponse to cut demand response times by 80% and raise on-time delivery by 40%.
The EMS provider operates multiple dispersed sites serving technology OEMs and must manage volatile demand, engineering changes, and order promising. RapidResponse delivered live ERP data in a spreadsheet interface, enabling cross-functional what-if scenario modeling, component-to-order pegging, and metrics-based scoring. Within eight months the company achieved an 80% reduction in demand response time, 40% improvement in on-time delivery, and 20% shorter manufacturing lead times.
RapidResponse integrated live ERP feeds into a single spreadsheet interface for instant what-if analysis
Component-to-sales-order allocation and pegging improved capable-to-promise accuracy
On-time delivery rose 40% and demand response time fell 80% within eight months
Manufacturing lead times shortened 20% with higher confidence in projected dates
Solution deployed across demand planning, scheduling, purchasing, and customer service globally
Market overview
Vendor landscape
Leaders
Implementation considerations
Want deeper analysis on vendors?
Related research
Research
Vendors
Company