Case studies
WMS

Giant Eagle WMS Implementation: Accuracy and Productivity Gains

Case study of Giant Eagle replacing legacy batch systems with Manhattan WMS, TMS, and Labor Management across five grocery DCs.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Giant Eagle consolidated multiple outdated systems into Manhattan Warehouse Management, Labor Management, Transportation Planning, and Extended Enterprise Management. The rollout prioritized complex facilities first and included co-developed grocery features such as priority bumping replenishment, put-to-store, and real-time tasking. Results include inbound/outbound accuracy above 99.9 percent and labor productivity gains of 8-10 percent in the health and beauty DC and 3-5 percent elsewhere.

Key takeaways

Inbound and outbound accuracy reached 99.9 percent after go-live.

Labor productivity rose 8-10 percent in the health and beauty DC.

Real-time replenishment priority bumping reduced skipped picks.

Co-developed grocery functions include enhanced code dating and put-to-store.

Supplier enablement improved lot tracking and recall readiness.

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration