Gasser True Value Improves Retail Workforce Scheduling with Epicor Scheduling+

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Gasser True Value Improves Retail Workforce Scheduling with Epicor Scheduling+

Case study shows how a six-store hardware retailer reduced schedule creation time and improved shift coverage using Epicor Scheduling+ integrated with Epicor Eagle.

Published

June 4, 2026

Read time

3 min read

Source

Gasser True Value Hardware and Farm Supply implemented Epicor Scheduling+ to manage employee schedules, time-off requests, and floor coverage across six locations. The cloud-based tool replaced manual notes with real-time dashboards that display sales forecasts, employee availability, and contact details. Managers now build schedules two to three weeks ahead and locate qualified fill-ins faster using drag-and-drop templates and skill-based filtering.

Key takeaways

Cloud scheduling accessible to managers and employees replaced sticky-note requests

Schedules built two to three weeks ahead using sales forecasts and traffic data

Drag-and-drop templates and skill filters speed up shift coverage and task assignment

Single dashboard shows store coverage, requests, and employee contact information

Time spent creating and correcting schedules reduced; organization improved across stores

Market overview

SCR methodology note

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Important consideration

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