Case studies
SCP

FourKites Visibility Platform Improves On-Time Pickup for Paper Supplier

Case study shows how a U.S. paper supplier used FourKites to gain multi-modal shipment visibility and reduce late truck pickups.

Published
June 4, 2026
Read time
3 min read
Source

The paper supplier integrated FourKites into its TMS to track truckload, LTL, and rail shipments in real time. The platform provided automated alerts for late pickups and allowed secure customer sharing of live ETAs. Onboarding included carrier enablement, LTL data partnerships, rail tracking, and internal user training to operate independently.

Key takeaways

Multi-modal visibility across truckload, LTL, and rail reduced late pickups

Automated alerts enabled proactive customer notifications before delays occurred

Encrypted real-time tracking links shared live shipment status with customers

Saved filters and notification rules improved daily workflow for execution teams

Carrier onboarding and self-service training reduced reliance on vendor support

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration