
FourKites Visibility Platform Improves On-Time Pickup for Paper Supplier
Case study shows how a U.S. paper supplier used FourKites to gain multi-modal shipment visibility and reduce late truck pickups.
The paper supplier integrated FourKites into its TMS to track truckload, LTL, and rail shipments in real time. The platform provided automated alerts for late pickups and allowed secure customer sharing of live ETAs. Onboarding included carrier enablement, LTL data partnerships, rail tracking, and internal user training to operate independently.
Multi-modal visibility across truckload, LTL, and rail reduced late pickups
Automated alerts enabled proactive customer notifications before delays occurred
Encrypted real-time tracking links shared live shipment status with customers
Saved filters and notification rules improved daily workflow for execution teams
Carrier onboarding and self-service training reduced reliance on vendor support