
Foschini Group WMS Implementation Case Study
Case study of Foschini Group's Manhattan WMS deployment across four South African DCs, replacing legacy systems with standardized templates for faster rollout.
Foschini Group, a major South African retailer with 14 divisions and over 1,500 stores, implemented Manhattan Warehouse Management to address legacy system inflexibility. The project standardized processes across four Cape Town distribution centers handling 40 million units annually. Key outcomes included one-day module deployment versus previous multi-month timelines and full shipping volumes restored within five days of go-live.
Legacy WMS required months for process changes; Manhattan templates enabled one-day deployments
Four Cape Town DCs standardized on single WMS platform supporting 14 trading divisions
First site live in 12 months; subsequent sites deployed in two months using reusable templates
Shipping volumes exceeded prior levels within five days of go-live with no major issues
Cross-docking configuration reduced from six months to one day with new system