Forzani Group WMS Implementation Case Study: Manhattan SCALE Results

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Forzani Group WMS Implementation Case Study: Manhattan SCALE Results

Case study showing how Forzani Group replaced its legacy WMS with Manhattan SCALE to increase throughput 15% and cut unit costs 27%.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

The Forzani Group, Canada's largest sporting goods retailer, implemented Manhattan SCALE across two distribution centers to address rising volumes and inflexible legacy systems. The solution enabled cross-docking, put-to-store allocation, and labor optimization while integrating with existing conveyors and put-to-light systems. Results included 15% higher throughput, 27% lower unit costs, and full productivity within two days of go-live.

Key takeaways

Legacy WMS replaced due to inability to handle rising retail volumes

Manhattan SCALE enabled cross-docking and put-to-store allocation

15% throughput increase and 27% unit cost reduction achieved

Full productivity reached within two days of implementation

Integration completed with conveyors, put-to-light, and merchandising systems

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

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