Fonterra Dairy WMS: SAP Fiori Simplifies Process Order Management

Case studies

WMS

Fonterra Dairy WMS: SAP Fiori Simplifies Process Order Management

Case study shows how Fonterra used a custom SAP Fiori app to streamline over 200 process-order steps, cut data entry time, and improve quality tracking at its Australian milk plants.

Published

June 4, 2026

Read time

3 min read

Source

SAP

Fonterra Co-Operative Group, a major global dairy exporter, replaced paper-based process sheets with a single-screen SAP Fiori application at its Cobden processing plant. The app consolidates confirmations, inspections, and production data capture into step-by-step mobile transactions. Results include 99 percent faster inspection entry, 62 percent quicker error correction, and lower training costs. The solution supports real-time visibility and is designed for rollout across additional Fonterra facilities.

Key takeaways

Custom SAP Fiori app replaced 200+ paper process-order transactions with one mobile screen

Inspection identification time reduced by over 99 percent

Overproduction error correction time cut by 62 percent

Real-time visibility into process order status for operators and supervisors

Lower training costs and reduced data-entry errors support food safety compliance

Market overview

SCR methodology note

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