
Fluent Order Management Integration with commercetools
Explains how Fluent OMS extends commercetools with distributed order management, real-time inventory visibility, and rules-based fulfillment across channels.
This solution brief details the integration of Fluent Order Management with commercetools to deliver advanced inventory visibility, ATP calculations, and smart order routing. It covers use cases including product availability on PDPs, checkout delivery estimates, real-time order routing to DCs, stores, and drop shippers, plus customer self-service for cancellations and returns. The document emphasizes the cloud-native, API-first architecture supporting 1M+ SKUs and 100M+ inventory positions.
Real-time inventory visibility across DCs, stores, 3PLs, and drop shippers
Rules-driven ATP and smart order routing reduce split shipments
GraphQL APIs for product availability, orders, fulfillments, and inventory
Headless and SaaS deployment options with dynamic cloud scaling
Customer self-service for cancellations, exchanges, and refunds