Case studies
WMS

Floor & Decor Demand Forecasting and Replenishment Implementation

Case study showing how Floor & Decor replaced DC-level forecasting with Manhattan Demand Forecasting and Replenishment to improve order projections, inventory visibility, and store service levels.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Floor & Decor implemented Manhattan Demand Forecasting and Replenishment to overcome legacy system limitations that restricted forecasting to DC totals. The solution integrates warehouse and store data, applies automatic forecast policy selection, and uses Advanced Exception Management. Results include faster response to SKU trends, better handling of transition and backorder items, and improved product flow across four DCs serving 130+ stores.

Key takeaways

Legacy DC-only forecasting replaced with multi-echelon, order-projection based planning

Automatic SKU-level forecast policy selection improves accuracy for long-lead-time items

Advanced Exception Management reduces manual overrides and focuses planner attention

Implementation phased by department across six groups, completed Q1 2021

Improved sensing of new SKU patterns, one-time events, and transition inventory allocation

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration