
Floor & Decor Demand Forecasting and Replenishment Implementation
Case study showing how Floor & Decor replaced DC-level forecasting with Manhattan Demand Forecasting and Replenishment to improve order projections, inventory visibility, and store service levels.
Floor & Decor implemented Manhattan Demand Forecasting and Replenishment to overcome legacy system limitations that restricted forecasting to DC totals. The solution integrates warehouse and store data, applies automatic forecast policy selection, and uses Advanced Exception Management. Results include faster response to SKU trends, better handling of transition and backorder items, and improved product flow across four DCs serving 130+ stores.
Legacy DC-only forecasting replaced with multi-echelon, order-projection based planning
Automatic SKU-level forecast policy selection improves accuracy for long-lead-time items
Advanced Exception Management reduces manual overrides and focuses planner attention
Implementation phased by department across six groups, completed Q1 2021
Improved sensing of new SKU patterns, one-time events, and transition inventory allocation