Five Insights on Supply Chain Complexity in 2020
Survey of 1,200+ professionals reveals rising complexity, integration gaps, and slow automation adoption across global supply chains.
This 2020 white paper presents results from Körber's Supply Chain Complexity survey. It identifies five key insights on how rising SKU counts, DC expansion, and customer expectations strain operations. The report details integration challenges, persistent manual processes in receiving and picking, and C-suite recognition of supply chain importance. Industry-specific data for manufacturing, 3PL, and retail is included.
91% of respondents cannot stay ahead of supply chain complexities
End-to-end integration ranks as the top challenge for 46% of professionals
One in four organizations still rely entirely on manual warehouse processes
73% report senior executives view supply chain as mission-critical
Returns handling and meeting speed/cost expectations remain major pain points
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