Finnair Ground Operations Workforce Planning with DELMIA Quintiq
Case study showing how Finnair centralized workforce rostering for 1,350+ ground staff across maintenance, passenger services, cargo and catering.
Finnair replaced multiple legacy systems with a single DELMIA Quintiq platform to generate compliant rosters that incorporate labor agreements, shift preferences, skills, vacations and regulatory constraints. The implementation covered short-, mid- and long-term planning for technical, kitchen and ground resource operations between 2017 and 2018. Planners now run optimization scenarios, reduce manual effort and maintain service levels during demand shocks such as COVID-19.
Single system replaced fragmented departmental scheduling tools
Rosters automatically enforce labor rules, SLAs and employee preferences
What-if optimization supports strategic and disruption planning
Employee self-service visibility reduced planner query volume
Platform scaled to maintain lean operations during COVID-19 traffic drop
Market overview
Vendor landscape
Leaders
Implementation considerations
Want deeper analysis on vendors?
Related research
Research
Vendors
Company