Field Fastener Supply Co. Epicor Prophet 21 ERP Implementation Case Study

Case studies

MES

Field Fastener Supply Co. Epicor Prophet 21 ERP Implementation Case Study

Case study showing how Field Fastener Supply Co. used Epicor Prophet 21 to double profit levels, achieve 99.8% on-time delivery, and support vendor-managed inventory across 40,000 SKUs.

Published

June 4, 2026

Read time

3 min read

Source

Field Fastener Supply Co., a $30 million fastener distributor, implemented Epicor Prophet 21 ERP in 2006 to scale operations and improve service quality. The system enabled real-time inventory visibility, automated VMI for 70% of revenue, EDI integration, and custom queries for proactive decision-making. Over five years, the company tripled EBITDA, reduced A/R days by 38.5%, and reached 99.96% order accuracy while supporting growth across six consignment warehouses and 900 OEM customers.

Key takeaways

Prophet 21 supported 99.8% on-time delivery and 99.96% order accuracy through real-time data access and alerts.

Vendor-managed inventory (VMI) managed via the ERP accounted for 70% of customer revenue.

EDI integration reduced order entry errors and processing time for 3,000+ line items with key customers.

SQL-based queries and DynaChange Portals enabled daily KPI tracking and proactive customer communication.

Five-year results included tripled EBITDA, 72% ROI increase, and 38.5% reduction in A/R days.

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

Vendors mentioned in this report

No items found.