Farmers Insurance Resource Capacity Planning Case Study
Case study showing how Farmers Insurance used Planview Enterprise to manage resource capacity across a $130M project portfolio and reduce project delays.
Farmers Insurance implemented a six-step resource management process using Planview Enterprise to address capacity constraints in its Program Management Group. The PMO gained visibility into demand categories, enforced timesheet discipline, introduced capacity planning, and validated forecasts against actual utilization. Executives now receive data-driven insights for project prioritization and staffing decisions.
Non-planned work was the largest demand category consuming resource capacity
Timesheet compliance rose above 99 percent after enforcement through Planview Enterprise
Project manager time spent on projects increased from 60 percent to over 80 percent
Monthly forecast-to-actual variance reviews created accountability at the team level
Resource managers gained ability to project capacity one month ahead and adjust allocations
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