Case studies
MES

Family Farm & Home Retail Chain Inventory and Store Growth with Epicor Eagle

Case study of a 28-store farm and home retailer using Epicor Eagle for inventory control, accounts payable automation, and rapid new store rollout.

Published
June 4, 2026
Read time
3 min read
Source

Family Farm & Home implemented Epicor Eagle to manage inventory, accounts payable, and point of sale across 28 locations. The system supports cycle counting, inter-store transfers, and real-time reporting that reduced shrinkage to 1.14 percent. New stores are added by copying existing formats and files, enabling continued expansion with minimal IT issues.

Key takeaways

Cycle counting 10 percent of SKUs predicts company-wide shrink at 1.14 percent

One full-time and one part-time AP staff process payments for 300 vendors weekly

Business Advisor delivers SKU-level gross profit visibility within one hour of sale

New store setup uses copied formats and two-day staff training for fast rollout

Real-time inventory reports flag overstock or receiving errors for quick correction

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration