
F&W Transportation Prophesy TMS Implementation Case Study
Case study showing how F&W Transportation replaced disconnected spreadsheets with Prophesy DispatchSeries to integrate dispatching, accounting, and EDI operations.
F&W Transportation, a Georgia-based carrier with 80 power units, implemented Prophesy Dispatch with QuickBooks integration to eliminate manual double-entry across billing, maintenance, fuel tax, and driver management systems. The deployment reduced billing staff from three to one, shortened accounts receivable from 75 to 35 days, and supported fleet growth from 35-40 to 80 trucks. Additional modules for EDI, fleet maintenance, and fuel card importing enabled automated load status and invoice exchange with customers.
Replaced multiple standalone spreadsheets with a single integrated TMS platform
Cut billing headcount from three employees to one through automation
Reduced average accounts receivable age from 75 days to 35 days
Enabled fleet expansion from 35-40 to 80 trucks without added operational complexity
Implemented EDI for automated load orders, status updates, and invoicing