
Expert ASA Oy Automates Replenishment with RELEX Supply Chain Planning
Case study of Finnish electronics retailer Expert ASA Oy achieving full replenishment automation across 35 stores using RELEX since 2011.
Expert ASA Oy replaced manual, store-specific ordering with RELEX automated replenishment for 2000-5000 SKUs per location. The system handles short product lifecycles, seasonal demand swings, and category-specific rules for small and large appliances. Implementation took one month and freed staff for customer-facing work while improving availability. Continuous joint development allows product managers to control assortments by store size and react quickly to demand trends.
Full automation converts RELEX calculations directly into orders for most of the assortment
Category-specific replenishment logic manages both forecast-driven small goods and space-constrained large appliances
One-month rollout across 35 stores with same-day issue resolution during implementation
Product managers reduced from ordering tasks now focus on assortment planning and promotions
System detects demand spikes and projects future peaks for proactive inventory positioning