Excellus BCBS Portfolio and Resource Management Transformation

Case studies

SCP

Excellus BCBS Portfolio and Resource Management Transformation

Case study showing how BCBS NC used Planview Enterprise to manage demand, capacity, and investment planning across 1.5 million resource hours.

Published

June 4, 2026

Read time

3 min read

Source

BCBS NC faced rapid portfolio growth from 700K to 1.5M hours due to new federal mandates. The organization implemented Planview Enterprise to integrate demand and capacity planning, apply scoring models for project prioritization, and generate executive dashboards. Results included 12-18 month forecasting, elimination of 1.5 days from weekly reporting, and 30 percent reduction in project manager administrative time.

Key takeaways

Implemented integrated demand and capacity planning across 1.5 million resource hours

Applied scoring models to prioritize projects and align investments with strategic targets

Extended planning horizon to 12-18 months with role-level demand forecasting

Reduced weekly portfolio status reporting time by 1.5 business days

Improved project manager administrative efficiency by 30 percent

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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