Case studies
WMS

eStore Logistics Scales Omni-Channel Fulfilment with Manhattan SCALE WMS

Case study showing how eStore Logistics replaced its in-house WMS with Manhattan SCALE to support growth, improve inventory control, and reduce IT costs while handling higher inbound and outbound volumes.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

eStore Logistics, a 3PL provider, implemented Manhattan SCALE after its custom WMS could no longer meet expanding omni-channel requirements. The system delivered scalable multi-client and multi-site operations, 3D cubing for packaging optimization, and streamlined wave planning. Results included better inventory accuracy, faster client onboarding, lower administration overhead, and improved service levels for retail customers.

Key takeaways

Replaced in-house WMS with Manhattan SCALE to support accelerated 3PL growth and omni-channel demand

Enabled faster integration of new clients and operation of multiple sites from a single platform

Reduced IT and administration costs while processing higher inbound and outbound order volumes

Improved inventory visibility and control plus 3D cubing to minimize parcel shipping costs

Positioned the company to add Yard Management and Labour Management modules

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration