
Epicor Web-Based Consulting Streamlines Midwest Equipment Operations
Case study shows how Epicor web-based consulting helped Midwest Equipment and Supply Co. increase productivity and reduce consulting costs without on-site visits.
Midwest Equipment and Supply Co., an Evansville, Indiana distributor of outdoor power equipment, adopted Epicor Professional Services Web-Based Consulting to streamline daily operations. Remote sessions replaced traditional on-site consulting, allowing focused, short-duration engagements that eliminated travel expenses. The approach delivered higher productivity, fewer process distractions, and lower consulting-related costs while maintaining hands-on system support.
Web-based consulting replaced on-site visits for MES and ERP support
Short-notice remote sessions reduced time commitment versus full-day visits
Eliminated travel expenses and associated consulting costs
Enabled focused task execution with shared screen collaboration
Increased productivity and streamlined distributor operations