Case studies
MES

Epicor Web-Based Consulting Streamlines Midwest Equipment Operations

Case study shows how Epicor web-based consulting helped Midwest Equipment and Supply Co. increase productivity and reduce consulting costs without on-site visits.

Published
June 4, 2026
Read time
3 min read
Source

Midwest Equipment and Supply Co., an Evansville, Indiana distributor of outdoor power equipment, adopted Epicor Professional Services Web-Based Consulting to streamline daily operations. Remote sessions replaced traditional on-site consulting, allowing focused, short-duration engagements that eliminated travel expenses. The approach delivered higher productivity, fewer process distractions, and lower consulting-related costs while maintaining hands-on system support.

Key takeaways

Web-based consulting replaced on-site visits for MES and ERP support

Short-notice remote sessions reduced time commitment versus full-day visits

Eliminated travel expenses and associated consulting costs

Enabled focused task execution with shared screen collaboration

Increased productivity and streamlined distributor operations

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration