Case studies
MES

Epicor Web-Based Consulting Streamlines Midwest Equipment Operations

Case study shows how Epicor web-based consulting helped Midwest Equipment and Supply Co. increase productivity and reduce consulting costs without on-site visits.

Published
June 4, 2026
Read time
3 min read
Source

Midwest Equipment and Supply Co., an Evansville, Indiana distributor of outdoor power equipment, adopted Epicor Professional Services Web-Based Consulting to streamline daily operations. Remote sessions replaced traditional on-site consulting, allowing focused, short-duration engagements that eliminated travel expenses. The approach delivered higher productivity, fewer process distractions, and lower consulting-related costs while maintaining hands-on system support.

Key takeaways

Web-based consulting replaced on-site visits for MES and ERP support

Short-notice remote sessions reduced time commitment versus full-day visits

Eliminated travel expenses and associated consulting costs

Enabled focused task execution with shared screen collaboration

Increased productivity and streamlined distributor operations

Market overview