Epicor Prophet 21 WWMS Improves Wholesale Warehouse Efficiency

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MES

Epicor Prophet 21 WWMS Improves Wholesale Warehouse Efficiency

Case study shows how Kroll International used Epicor Prophet 21 and Wireless WMS to cut paper use, raise productivity 21.7%, and reduce returns 10%.

Published

June 4, 2026

Read time

3 min read

Source

Kroll International, a wholesaler of law enforcement and tactical supplies, implemented Epicor Prophet 21 ERP with Wireless Warehouse Management System (WWMS) to modernize receiving, inventory control, and shipping. The solution delivered paperless operations, real-time inventory visibility, and staff performance metrics. Results included 3,500 lbs annual paper reduction, 10% fewer returns, 21.7% productivity gain, and improved same-day fulfillment.

Key takeaways

Wireless WMS eliminated paper tickets and enabled real-time order tracking

Inventory accuracy improved, cutting customer returns by 10%

Staff productivity rose 21.7% through measurable performance metrics

Warehouse space utilization increased, supporting higher stock levels

Same-day shipping became possible for orders received by noon

Market overview

SCR methodology note

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Important consideration

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