Case studies
MES

Epicor Prophet 21 EDI Implementation for Industrial Distribution

Case study showing how Advantage Industrial Automation used Epicor Prophet 21 to automate EDI transactions, reduce manual processing, and support company growth.

Published
June 4, 2026
Read time
3 min read
Source

Advantage Industrial Automation, a high-tech electrical distributor and Graybar subsidiary, implemented Epicor Prophet 21 to replace manual order processing with automated EDI workflows. The system enabled electronic purchase orders, vendor-managed inventory, and trading partner integration while preserving historical customer data. Benefits included faster order fulfillment, fewer data entry errors, and the ability to operate with processes typical of larger organizations.

Key takeaways

Prophet 21 automated EDI transactions with customers and suppliers, replacing fax and paper-based processes

Vendor Managed Inventory (VMI) was enabled through EDI data exchange with a major supplier

Order processing, purchasing, and shipping times were reduced through system automation

Historical customer data was captured and made accessible for management and new employees

Trading Partner Connect (TPCx) supported eCommerce document exchange and acknowledgements

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration