
Epicor Prophet 21 API Enables Mobile App Development for Tile Distributor
Case study shows how Marble and Granite Inc. used the Prophet 21 API to build mobile apps for contact updates, order approvals, and ERP data access.
Marble and Granite Inc., a New England stone and tile wholesaler, leveraged the Epicor Prophet 21 Application Programming Interface to extend ERP functionality through custom .NET mobile applications. The API enabled sales teams to update over 2,000 contact records, approve open orders, and access ERP data directly from iPhones and iPads without entering the core system. This reduced manual data entry waste and improved marketing list accuracy while supporting Lean Six Sigma initiatives.
Prophet 21 API allowed custom mobile app development for contact and order management
Over 2,000 contact records added or updated in three months via iOS devices
Sales reps gained ability to approve orders without accessing ERP directly
Reduced data entry waste and improved marketing email accuracy
API documentation and .NET examples supported internal developer implementation