Epicor iScala Hospitality Implementation at Durrat Resort Management

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Epicor iScala Hospitality Implementation at Durrat Resort Management

Case study of Durrat Resort Management replacing spreadsheets with Epicor iScala Hospitality for financial control, procurement, and customer records in Bahrain.

Published

June 4, 2026

Read time

3 min read

Source

Durrat Resort Management (DRM) manages facilities and services for a large master development in Bahrain. The organization replaced fragmented Excel and database processes with Epicor iScala Hospitality to consolidate financial management, purchasing, invoicing, budgeting, and basic CRM. The implementation delivered improved financial reporting, audit trails, and decision-support data for operations and procurement teams.

Key takeaways

Replaced manual spreadsheets and multiple databases with a single ERP system

Enabled centralized financial control, purchasing, and accounts management

Provided full audit trail and accurate accounts history for compliance

Improved financial and operational reporting for better business decisions

Implementation completed without data migration due to lack of prior system

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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