Epicor iScala ERP Upgrade Improves Reporting and Responsiveness at Radox

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Epicor iScala ERP Upgrade Improves Reporting and Responsiveness at Radox

Romanian HVAC distributor Radox upgraded to Epicor iScala 3, cutting report run times from three minutes to one and removing operational bottlenecks.

Published

June 4, 2026

Read time

3 min read

Source

Radox srl, a leading Romanian HVAC distributor and manufacturer of bathroom radiators, upgraded its outdated server and Epicor iScala ERP to version 3. The upgrade addressed insufficient memory and database capacity that created activity bottlenecks. Post-upgrade, in-house reports run significantly faster, complex reporting causes less team stress, and processes are more streamlined. The company expects faster customer response, shorter lead times, and easier adoption of new modules.

Key takeaways

Report generation time reduced from three minutes to one minute after iScala 3 upgrade

Server memory and database capacity constraints eliminated, removing operational bottlenecks

Complex reporting became less time-consuming, lowering team stress levels

Faster data access supports shorter lead times and improved customer responsiveness

New modules and process changes can be introduced more easily after the upgrade

Market overview

SCR methodology note

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