Epicor EPM Implementation at Feruni Ceramiche for Data-Driven Growth

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Epicor EPM Implementation at Feruni Ceramiche for Data-Driven Growth

Case study showing how Feruni Ceramiche used Epicor ERP and EPM to structure data, accelerate financial reporting, and track sales performance across retail operations.

Published

June 4, 2026

Read time

3 min read

Source

Feruni Ceramiche, a Malaysia-based ceramics tile manufacturer and retailer, implemented Epicor ERP in 2013 followed by integrated EPM six months later. The EPM system enabled structured financial and non-financial reporting with drill-down by entity, product, and branch. Sales and operations canvases captured visitor-to-order conversion metrics, supporting faster performance gap identification and marketing adjustments for international expansion.

Key takeaways

EPM integrated with ERP reduced group financial reporting time from one hour to seconds via slicers

Sales and operations canvas tracks visitor, quotation, order, and delivery data for conversion analysis

Drill-down by gender, location, branch, and product enables targeted performance interventions

Pre-defined dimensions and hierarchies allowed one-day EPM go-live after ERP stabilization

EPM separates data interpretation from ERP transaction processing for clearer performance management

Market overview

SCR methodology note

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Implementation considerations

Important consideration

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