Case studies
MES

Epicor Eagle N Series Improves Training and Inventory Efficiency

Case study shows how Mar-Span Home Hardware reduced training time, cut administrative workload, and supported 40% sales growth using Epicor Eagle N Series.

Published
June 4, 2026
Read time
3 min read
Source

Mar-Span Home Hardware Building Centre upgraded from Epicor Dimensions to Epicor Eagle N Series to manage growth while maintaining profitability. The system delivered faster employee onboarding, real-time financial reporting, and streamlined inventory management with RF barcode receiving. Accounting staff remained at two people despite sales growth, and the retailer gained a scalable platform for future optimization using Epicor Compass.

Key takeaways

Employee training time reduced; new staff productive on day one

Accounting workload decreased while handling 40% sales growth

Real-time, date-driven financial and operations reporting replaced period-based system

Inventory ordering and receiving improved with order point system and RF scanning

Customizable screens and reports increased user efficiency across POS and inventory

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration