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Epicor Eagle N Series Case Study: Rylee’s Ace Hardware

Hardware retailer Rylee’s Ace Hardware used Epicor Eagle N Series to improve non-Ace pricing, inventory accuracy, and mobile oversight across three Michigan stores.

Published
June 4, 2026
Read time
3 min read
Source

Rylee’s Ace Hardware implemented Epicor Eagle N Series, Pricing Planner, Mobile Inventory, Mobile Manager, and Compass to manage pricing for outside vendors, receive non-Ace merchandise via RF scanning, and monitor sales and inventory remotely. The retailer increased margins by 4.5% on non-Ace purchases, captured a seasonal air conditioner surge, and resolved a mini-blinds stockout that added several thousand dollars in profit. The integrated general ledger eliminated separate accounting systems and automated data flow from POS to financial statements.

Key takeaways

Eagle Pricing Planner enabled cost-based pricing rules by vendor and class, raising non-Ace margins 4.5%.

RF-based Mobile Inventory improved receiving accuracy for 25% of SKUs purchased outside Ace.

Mobile Manager allowed remote sales monitoring and rapid replenishment during a heat-wave promotion.

Compass analytics surfaced a mini-blinds stockout, leading to a 40% margin gain after re-order point adjustment.

Single-system general ledger removed duplicate data entry and produced real-time income statements.

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration