Case studies
MES

Epicor Eagle Improves Inventory Control and Cuts Ordering Time

Case study shows how Hart Ace Hardware reduced weekly ordering from 24 hours to 3 hours and improved inventory management using Epicor Eagle Inventory Planner, Pricing Planner, and Performance Manager.

Published
June 4, 2026
Read time
3 min read
Source

Hart Ace Hardware, a two-store Nashville retailer, implemented Epicor Eagle modules to address long ordering cycles, pricing control, and goal tracking across 15,000 SKUs. Inventory Planner automated replenishment and reduced stockouts. Pricing Planner replaced manual margin tools, enabling flexible tier pricing and margin gains. Performance Manager delivered diagnostic dashboards and alerts, allowing the owner to shift focus from data gathering to customer-facing work.

Key takeaways

Weekly ordering time dropped from 24 hours to 3 hours with automated planning tools

Inventory Planner manages 15,000 SKUs and reduces stockouts without manual review

Pricing Planner eliminated hundreds of locked retail prices and improved margin control

Performance Manager pushes alerts and diagnostics, replacing manual report searches

Owner can delegate pricing execution while maintaining profitability benchmarks

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration