Epicor Eagle Enables Retail Inventory and Sales Visibility for Paint Chain

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MES

Epicor Eagle Enables Retail Inventory and Sales Visibility for Paint Chain

Case study shows how Creative Paint and Hardware used Epicor Eagle, Performance Manager, and Training on Demand to improve inventory control, sales reporting, and staff training across three stores.

Published

June 4, 2026

Read time

3 min read

Source

Creative Paint and Hardware, a three-store paint and hardware retailer in San Francisco, replaced manual data extraction with Epicor Eagle Performance Manager dashboards. The system delivered daily sales comparisons, automated danger-list alerts for low stock, and reduced weekly inventory review time by 90 minutes per store manager. Epicor Training on Demand standardized processes and accelerated onboarding for staff handling Ace Hardware, True Value, and Benjamin Moore products.

Key takeaways

Dashboards replaced manual reports, giving managers instant access to sales and inventory KPIs

Automated danger lists cut stock-outs and reduced weekly ordering time by 90 minutes per store

Sales pattern analysis supported staffing and inventory decisions by hour and day

Centralized online training standardized processes across three locations and sped up new-hire ramp-up

Lower inventory carrying costs achieved through data-driven reordering instead of manual checks

Market overview

SCR methodology note

Vendor landscape

Leaders

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Important consideration

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