Case studies
MES

Epicor Eagle Dynamic Promotions for Hardware Retailers

Case study showing how Lee's Home Center and Sutliff Hardware use Epicor Eagle Dynamic Promotions to automate BOGO offers, gift card incentives, and bounceback coupons.

Published
June 4, 2026
Read time
3 min read
Source

Lee's Home Center and Sutliff Hardware implemented Epicor Eagle Dynamic Promotions to replace manual POS adjustments with automated rules. The module supports buy-one-get-one, percentage-off gift cards, and competitor-style bounceback coupons. Both retailers report faster checkout, reduced cashier error, and the ability to match larger chains without added labor.

Key takeaways

Dynamic Promotions automates BOGO, gift card, and bounceback offers inside Epicor Eagle

Setup wizard allows new promotions in minutes without IT involvement

Automation eliminates manual price overrides and cashier errors at POS

Small hardware stores can now match Dollar General-style promotions

Both case-study retailers increased promotion volume and sales velocity

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration