Epicor BisTrack Implementation at White's Lumber Improves Operations
Case study of White's Lumber's deployment of Epicor BisTrack to reduce paperwork, improve inventory accuracy, and streamline purchasing and order controls across four locations.
White's Lumber replaced legacy systems with Epicor BisTrack to gain real-time sales and financial data, enforce special-order controls, and align purchase orders with vendor invoices. The building materials distributor reports higher inventory turns, fewer invoicing errors, and improved visibility into product images and multi-unit sales. Staff adoption was supported by a modern interface and responsive vendor support.
Purchase orders now match vendor invoices more closely through scanned acknowledgments
Special-order controls prevent post-delivery order disputes
Inventory turns increased after implementation of timely reporting
Invoicing accuracy improved by eliminating POS credit-and-rebill processes
Modern interface reduced training time for purchasing, AR, and GL users
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