Epicor BisTrack Enables Multi-Division LBM Operations Visibility

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Epicor BisTrack Enables Multi-Division LBM Operations Visibility

Case study shows how Star Building Materials uses BisTrack to consolidate two profit centers, automate OTIF tracking, and drive daily metric reviews.

Published

June 4, 2026

Read time

3 min read

Source

Star Building Materials operates independent lumberyard and truss operations in Calgary and Winnipeg. Epicor BisTrack replaced spreadsheets with real-time dashboards that track sales, margins, order status, and OTIF delivery performance. Daily cross-functional reviews of live data replaced weekly lag reporting, enabling faster purchasing, product mix, and delivery decisions that increased revenue and profitability.

Key takeaways

Single ERP instance supports two independent profit centers with consolidated financials

Automated OTIF dashboards replaced manual spreadsheets and flag late or incomplete shipments

Daily sales-to-budget reviews by product, salesperson, and customer segment drive adjustments

Order status visibility eliminated phone and email queries across sales, warehouse, and delivery teams

Real-time metrics enabled proactive load balancing and seasonal purchasing decisions

Market overview

SCR methodology note

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