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Ennis True Value Hardware Epicor Eagle N Series Upgrade Case Study

Case study of a single-location Montana hardware retailer upgrading to Epicor Eagle N Series with Inventory Planner and Pricing Planner modules.

Published
June 4, 2026
Read time
3 min read
Source

Ennis True Value Hardware, an 8-15 employee rural retailer, upgraded from legacy Epicor Eagle to Eagle N Series with Epicor Professional Services support. The project added Inventory Planner and Pricing Planner, integrated QuickBooks GL export, and used remote training to reduce the learning curve for seasonal staff. Results included faster inventory turns, lower stockouts, and improved margin visibility across departments.

Key takeaways

Eagle N Series Microsoft-style interface cut training time for seasonal hires

Inventory Planner auto-generated seasonal order points and reduced stockouts

Pricing Planner enabled department-level margin cleanup and SKU repricing

Remote weekly training sessions delivered full module proficiency in six weeks

QuickBooks GL integration automated financial statement exports for accountants

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration