
Ennis True Value Hardware Epicor Eagle N Series Upgrade Case Study
Case study of a single-location Montana hardware retailer upgrading to Epicor Eagle N Series with Inventory Planner and Pricing Planner modules.
Ennis True Value Hardware, an 8-15 employee rural retailer, upgraded from legacy Epicor Eagle to Eagle N Series with Epicor Professional Services support. The project added Inventory Planner and Pricing Planner, integrated QuickBooks GL export, and used remote training to reduce the learning curve for seasonal staff. Results included faster inventory turns, lower stockouts, and improved margin visibility across departments.
Eagle N Series Microsoft-style interface cut training time for seasonal hires
Inventory Planner auto-generated seasonal order points and reduced stockouts
Pricing Planner enabled department-level margin cleanup and SKU repricing
Remote weekly training sessions delivered full module proficiency in six weeks
QuickBooks GL integration automated financial statement exports for accountants