Elmer's Aquarium and Pet Center Epicor Eagle POS Implementation

Case studies

MES

Elmer's Aquarium and Pet Center Epicor Eagle POS Implementation

Case study of a single-location pet retailer replacing standalone registers and spreadsheets with Epicor Eagle for integrated POS, inventory tracking, and customer data access.

Published

June 4, 2026

Read time

3 min read

Source

Elmer's Aquarium and Pet Center, a specialty pet store in Monroeville, Pennsylvania, implemented Epicor Eagle after 20 years of manual processes. The system replaced cash registers, word processors, and Excel files with real-time inventory control, product categorization, and detailed animal information management. Staff gained instant access to fish specifications, pricing, and package configurations, cutting inventory ordering time by 50 percent and improving transaction speed and accuracy.

Key takeaways

Replaced manual registers and spreadsheets with integrated POS and inventory system

Enabled real-time inventory accuracy and reduced ordering time by 50 percent

Provided instant access to detailed product and animal care information at POS

Supported custom aquarium package configuration through categorization features

Improved customer service speed while maintaining competitive position against big-box retailers

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

Vendors mentioned in this report

No items found.