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Elevator Manufacturer Improves Global Field Operations with Managed Mobility

Case study shows how a global elevator leader deployed 10,000 pre-configured devices and Tangoe services to support 60,000 employees across construction sites.

Published
June 4, 2026
Read time
3 min read
Source

The elevator manufacturer faced labor productivity and logistics challenges on construction projects worldwide. Tangoe supplied pre-configured mobile devices, UEM management, carrier selection, contract negotiation, and help desk services. The program delivered visibility into every device and data point, reduced downtime, and enabled faster data-driven decisions for field teams.

Key takeaways

10,000 pre-configured mobile devices deployed globally with custom business apps

Tangoe manages procurement, warehousing, shipping, and device collection for mobile workforce

Advisory Services renegotiates carrier contracts by region for optimal coverage and rates

UEM, help desk, and telecom software provide visibility and reduce field downtime

Program supports lean, digitized construction operations for safer and more sustainable projects

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration