Electrical Distributor Builds Learning Culture with Epicor Eclipse LMS

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Electrical Distributor Builds Learning Culture with Epicor Eclipse LMS

Case study of ECHO Group Inc. using Epicor Eclipse LMS and Learning Center to deliver cost-effective ERP training across 14 locations.

Published

June 4, 2026

Read time

3 min read

Source

ECHO Group Inc., a Midwestern electrical distributor, implemented the Epicor Eclipse Learning Management System and Learning Center to support its ERP rollout and ongoing employee development. The company achieved an average training cost of $15 per class per user, created role-based new-hire curricula, and embedded internal documents within the LMS. Integration of the LMS directly into Eclipse is expected to further increase utilization and reduce support calls.

Key takeaways

Average training cost reduced to $15 per class per user through high LMS utilization

Role-based new-hire training templates created using Epicor LMS and internal documents

LMS embedded in Eclipse software to increase visibility and class completion rates

Online Help and Epicor University videos reduced IT support calls for basic processes

Incentives and scheduled sessions used to drive ongoing employee engagement

Market overview

SCR methodology note

Vendor landscape

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Important consideration

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