
Drywall and roofing supplier improves efficiency with BisTrack
Case study of Consolidated Gypsum replacing legacy ERP with Epicor BisTrack for rebate management, pricing control, dispatch, and GMROI visibility across six locations.
Consolidated Gypsum and Roofing Supply, a six-site distributor of drywall and roofing products in Alberta and Saskatchewan, implemented Epicor BisTrack to replace an aging custom legacy system. The industry-specific solution automated complex rebate accounting, standardized pricing rules with approval workflows, and centralized dispatch for inter-branch deliveries. Benefits included 50-75% reduction in accounts payable time, earlier invoicing, improved GMROI visibility, and faster dispute resolution via mobile delivery photos.
Rebate accounting automated via pricing rules and average cost adjustments, cutting AP effort by 50-75%
Standard selling rules and approval workflows improved pricing control and margin accountability
Centralized dispatch and Mobile Delivery app reduced invoicing lag from days to hours
Role-based dashboards enabled exception-based management and GMROI analysis by product line
EDI integration and customer web portal supported competitive differentiation with retailers and contractors