Dietz & Watson WMS Implementation: Cold Storage Efficiency Gains

Case studies

WMS

Dietz & Watson WMS Implementation: Cold Storage Efficiency Gains

Case study of Dietz & Watson's phased WMS rollout at a 300,000 sq ft temperature-controlled DC, achieving 25% faster order turnaround and full inventory visibility.

Published

June 4, 2026

Read time

3 min read

Source

Dietz & Watson replaced a homegrown system with Softeon's WMS at its 3PL-operated cold storage facility. The project covered advanced receiving, rule-based putaway, wave planning, batch picking, catch weight capture, and real-time RF shipping. Implementation used a four-month phased approach across product lines with zero downtime. Results included 100% operational visibility, reduced order cycle time from 8 to 6 hours, and seamless support for DSD shipments plus recall and QA holds.

Key takeaways

Phased rollout across product lines delivered zero downtime over four months

Order turnaround time reduced 25% from 8 hours to 6 hours

Transitioned from paper-based to 100% real-time inventory visibility

Serialized case-level tracking with catch weights and automated sale-by-date handling

Enabled batch picking, wave planning, and full audit trails in cold storage

Market overview

SCR methodology note

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