Case studies
WMS

David’s Bridal WMS and Distributed Order Management Implementation

Case study on how David’s Bridal deployed Manhattan WMS and Distributed Order Management to automate fulfillment, gain real-time inventory visibility, and reach near-100% order accuracy.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

David’s Bridal replaced manual, paper-based order processing with Manhattan Warehouse Management to support rapid retail expansion from 40 to over 300 stores. Later implementation of Distributed Order Management centralized order orchestration across two distribution centers, enabling inventory balancing, supplier procurement, and performance reporting. The company achieved nearly 100% order accuracy, improved pick rates, and scaled make-to-order capabilities while maintaining on-time delivery for time-sensitive bridal products.

Key takeaways

WMS automation eliminated manual fax-based order processing and enabled scalable fulfillment operations.

Distributed Order Management provided enterprise-wide inventory visibility and centralized order allocation.

Order accuracy reached nearly 100% while supporting growth to over 300 retail locations.

Cross-functional KPIs and documented processes improved supply chain efficiency and throughput.

Long-term partnership enabled phased rollout of Replenishment and future Assortment Planning modules.

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration