Case studies
WMS

Dalepak Case Study: Manhattan SCALE WMS Implementation Results

Case study showing how Dalepak replaced legacy WMS with Manhattan SCALE, increasing warehouse capacity 65% and improving multi-channel order fulfillment.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Dalepak, a UK 3PL provider, consolidated four warehouses into a 250,000 sq ft facility while implementing Manhattan SCALE. The system enforced real-time issue resolution, replaced manual overrides, and supported complex requirements including batch control, expiry date management, and customs compliance. Results included expanded capacity from 150,000 to 250,000 sq ft, improved picking accuracy, and full traceability for 20,000 SKUs across 10,000 monthly orders.

Key takeaways

Warehouse capacity increased 65% after Manhattan SCALE deployment

System flags operational issues in real time instead of allowing overrides

Supports multi-channel fulfillment with unit and bulk order flexibility

Provides batch control, traceability, and expiry management for regulated goods

Implementation completed in six months during warehouse consolidation

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration