Case studies
WMS

Cygnia 3PL Scales Warehouse Capacity 65% with Manhattan SCALE WMS

Case study of Cygnia replacing legacy WMS with Manhattan SCALE to consolidate four sites, enforce real-time issue resolution, and expand capacity from 150,000 to 250,000 sq ft.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Cygnia, a UK 3PL serving automotive, cosmetics and industrial clients, consolidated operations into a single 250,000 sq ft facility while implementing Manhattan SCALE. The system replaced manual overrides with immediate operational alerts, improved batch control and traceability, and enabled flexible unit and bulk order picking. Within six months the company increased storage capacity 65 percent and gained carrier integration flexibility without additional headcount.

Key takeaways

Legacy overrides masked root-cause issues; SCALE forced real-time resolution and raised staff accountability

Warehouse footprint grew from 150k to 250k sq ft while maintaining full SKU traceability and batch control

Multi-channel picking (single units and bulk pallets) supported without system changes

Carrier integration updated in hours when a customer switched shipping providers

Planned next step: replace RF scanners with voice-directed picking within 12 months

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration