Custom Molded Products Epicor Prophet 21 Implementation Case Study

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MES

Custom Molded Products Epicor Prophet 21 Implementation Case Study

Case study showing how plastics distributor CMP used Epicor Prophet 21 to track import inventory, reduce pick time 30 percent, and grow revenue 50 percent without added staff.

Published

June 4, 2026

Read time

3 min read

Source

Custom Molded Products, a Georgia manufacturer and distributor of molded spa and pool components, implemented Epicor Prophet 21 to manage complex import logistics from China facilities to its US warehouse. The system tracks in-transit inventory, automatically calculates landed costs including duties and freight, and integrates inventory, purchasing, and accounting. Results included inventory accuracy rising from 90 to 98 percent, 30 percent faster picking via bin-directed workflows, and 50 percent revenue growth without increasing headcount.

Key takeaways

Prophet 21 tracks ocean shipments and communicates arrival dates to customers in real time

Automatic landed cost calculation prevents margin erosion from unaccounted duties and fees

Bin tracking and directed picking reduced warehouse pick time by 30 percent

Inventory accuracy improved from 90 to 98 percent through cycle counting integration

Company handled 50 percent revenue growth without adding order desk or warehouse staff

Market overview

SCR methodology note

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Important consideration

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