Crete Carrier WMS Case Study: Network Visibility and Fleet Optimization

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Crete Carrier WMS Case Study: Network Visibility and Fleet Optimization

Case study of Crete Carrier's implementation of Manhattan Carrier suite to gain network-wide visibility, reduce wasted hours, and improve driver and customer retention.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

Crete Carrier, a major U.S. trucking company, partnered with Manhattan Associates to overhaul its operations using the Carrier suite. Key modules implemented include Driver&Load, Drop&Swap, Fuel&Route, and the jointly developed Hemispheres platform. The solution eliminated geographic silos, enabled cross-fleet planning, and delivered consistent annual reductions in wasted hours and deadhead miles while increasing service levels.

Key takeaways

Implemented Manhattan Carrier suite across 5,348 power units and 12,435 trailers

Joint development of Hemispheres platform eliminated geographic planning silos

Achieved 8% annual reduction in wasted hours of service since 2012

Enabled real-time cross-fleet planning between Crete and Shaffer divisions

Improved driver retention and customer service through unified network visibility

Market overview

SCR methodology note

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Original Source

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