Case studies
MES

Craft Oil Corp. Epicor Prophet 21 Implementation Case Study

Case study of a 100-employee petroleum distributor replacing a 20-year custom system with Epicor Prophet 21 to reduce key-person risk and enable supplier integration.

Published
June 4, 2026
Read time
3 min read
Source

Craft Oil Corp., a Pennsylvania petroleum products distributor, replaced its custom-built legacy ERP after recognizing single-programmer dependency risk. The company selected Epicor Prophet 21 for its SQL Server database, real-time processing, and dedicated petroleum industry development team. Key requirements included handling variable demand pricing, weight-to-volume conversions, equipment financing, and automated bulk tank delivery scheduling.

Key takeaways

Legacy custom ERP created single-point-of-failure risk when the original programmer departed

Petroleum distribution requires specialized functions including bulk tank scheduling and commodity price tracking

Prophet 21 SQL Server architecture enables easier integration with major oil company systems

Real-time inventory and customer data supports just-in-time delivery models

Industry-specific product development team reduces long-term customization costs

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration