Case studies
WMS

Costa Logistics WMS Upgrade Case Study: Centralised Operations

Case study details how Costa Logistics centralised warehouse operations using Manhattan WMS and Supply Chain Intelligence across five Australian sites.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Costa Logistics replaced decentralised systems with Manhattan Associates Warehouse Management and Supply Chain Intelligence solutions. The upgrade delivered real-time data exchange, labour management, and business intelligence across temperature-controlled distribution centres in Melbourne, Perth, Sydney, Victoria, and Queensland. Reported results include a 10% reduction in cost per case, 14% higher pick rates, and 14% fewer direct labour hours.

Key takeaways

Centralised WMS replaced site-specific systems for unified control and real-time data sharing

Labour management and intelligent tasking features improved workforce allocation

Supply Chain Intelligence dashboards enabled mobile reporting and performance alerts

FEFO automation and RF location enquiry reduced manual processes and errors

Disaster recovery replication across WAN sites strengthened operational resilience

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration