
Costa Logistics WMS Upgrade Case Study: Centralised Operations
Case study details how Costa Logistics centralised warehouse operations using Manhattan WMS and Supply Chain Intelligence across five Australian sites.
Costa Logistics replaced decentralised systems with Manhattan Associates Warehouse Management and Supply Chain Intelligence solutions. The upgrade delivered real-time data exchange, labour management, and business intelligence across temperature-controlled distribution centres in Melbourne, Perth, Sydney, Victoria, and Queensland. Reported results include a 10% reduction in cost per case, 14% higher pick rates, and 14% fewer direct labour hours.
Centralised WMS replaced site-specific systems for unified control and real-time data sharing
Labour management and intelligent tasking features improved workforce allocation
Supply Chain Intelligence dashboards enabled mobile reporting and performance alerts
FEFO automation and RF location enquiry reduced manual processes and errors
Disaster recovery replication across WAN sites strengthened operational resilience