Case studies
WMS

Cosmax Warehouse Transformation with Manhattan SCALE WMS

Case study showing how Cosmax implemented Manhattan SCALE to fix inventory accuracy, SOP gaps, and picking productivity in its packaging materials warehouses.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Cosmax, Korea's largest cosmetics ODM, replaced its in-house WMS with Manhattan SCALE across two distribution centers. The project introduced standardized SOPs, a Case Round-Up Rule using case UOM and FIFO, and a configured put-away rule with LPN tracking. Results included 75% fewer returns, 16.6% less overtime, and 30% higher productivity while aligning warehouse data with the ERP system.

Key takeaways

Implemented Manhattan SCALE to replace legacy in-house WMS

Created Case Round-Up Rule for case-level FIFO picking

Configured put-away rules with LPN allocation for storage control

Reduced returns by 75% and raised productivity by 30%

Cut overtime hours per worker by 16.6% while improving inventory accuracy

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration