Connetquot West Inc. Epicor Prophet 21 Medical Distribution Case Study

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Connetquot West Inc. Epicor Prophet 21 Medical Distribution Case Study

Case study showing how medical distributor Connetquot West used Epicor Prophet 21 to track pricing histories, product cycles, and maintain accurate inventory for 30,000 SKUs.

Published

June 4, 2026

Read time

3 min read

Source

Connetquot West Inc., a 20-employee medical and surgical products distributor in Farmingdale, New York, implemented Epicor Prophet 21 ERP to replace an accounting system that could not track vendor pricing or apply it to accounting structures. The system enabled month-to-month transaction tracking, customized pricing history reports, and real-time visibility from order entry through invoicing. Operations and warehouse staff use the platform daily to anticipate customer demand, control inventory of 30,000 items, and ensure competitive pricing for acute and long-term care facilities.

Key takeaways

Replaced limited accounting software with ERP that tracks vendor pricing and applies it to accounting structures

Enabled month-to-month transaction visibility and customized pricing history reporting for contract customers

Provided real-time inventory accuracy across order entry, warehousing, and invoicing workflows

Supported demand anticipation for 30,000 SKUs serving hundreds of healthcare facilities

Delivered single-vendor support replacing third-party delays for upgrades and issue resolution

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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